Customer Service

Customer Care

  • Q: How soon can I receive my order?
    A: We ship all orders on the next business day.
  • Q: Are you only online?
    A: No, we have currently 2 locations to shop.
  • Q: What's your refund policy?
    A: We do not offer refunds. We do offer store credit.
  • Q: What is your exchange policy?
    A: We do exchange unworn items within 7 days.
  • Q: Are the clothes true to size?
    A: Please see size chart.
  • Q: Are you on social media?
    A: Yes, we are on all social media @ladymv
  • Q: How can we contact you?
    A: Send us a message on our contact page for any general questions or go to our returns page for returns.